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Contact & Showroom Information:
Visit us at our showroom at 23A Hope Street, Salford, Manchester, M5 4WN.
Trade & General Enquires: Info@graftnow.com
Contact Number: 0161 312 5820
Showroom Opening Hours:
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Delivery Details:
During checkout, customers may choose their preferred delivery option. We will provide an estimated delivery date based on your selection and you will be able to track the item on its way to you through Shopify’s Shop App or through our couriers website.
We offer the following delivery services:
Once you have placed your order, you will receive an email from us with an order confirmation. Once the item has been dispatched, you will receive a further dispatch notification email with tracking details. You can use the Parcelforce tracking website (link below) to track the item.
UK Standard Delivery
UK Express Next Day Delivery (CURRENTLY FREE)
(The shipping rate will advise that the item will be delivered in 1 - 3 days. We will ensure that as long as we receive the order before 1PM it will be sent out on the same day through a next day delivery service)
Europe One-Rate Delivery:
Collection Service:
Please note the following:
Return Policy Details:
Please initiate a refund request on the platform you bought the item from and a member of our customer service team will evaluate your request within 24 hours. Returns within 30 days are free, we will provide you with shipping labels to return the item back to us if necessary.
Customers are responsible for return shipping fees, unless otherwise advised by the Graft Customer Care Team.
Refunds will be credited by the same method in which items were originally purchased, provided the item is returned within 30 days of purchase.
This policy does not cover normal wear and tear, which results from the use of our products.
Contact Form: